Safety Tips - What to Do and Not Do in Case of an Emergency

A pipeline release can be dangerous and immediate, but cautious action is necessary if you suspect a release.

WHAT YOU SHOULD DO . . .

  • Call 911 if your area has this service; otherwise, call your local police and fire department(s).
  • Call your local public emergency response agency.
  • Call Sunoco Pipeline L.P. at the number listed on the pipeline marker. If an 800 number is not listed, call collect.
  • Shut down any operating equipment/machinery. Heat or sparks from the equipment could cause the vapors or liquid to ignite.
  • Extinguish all smoking materials (cigarettes, cigars, pipes).
  • Warn others and remove people from the danger area.
  • Keep traffic away.
  • Leave the area quickly in an upwind direction. 

WHAT YOU SHOULD NOT DO . . .

  • Turn on any equipment, machinery, electric lights.
  • Do not use a telephone, especially a cellular phone near the release.
  • Operate an automobile near the release
  • Ignore the release
  • Close any valves without direction.
  • Attempt to operate any pipeline-related equipment.