For Public Safety Officials

Volatile products, such as butane or propane, may form vapor clouds; if such products are burning, it may be wiser to allow them to burn until the fuel supply's stopped, rather than extinguishing the fire prematurely. The dispatcher at our 24-hour emergency phone can tell you what product is in the line at the site of the emergency so that together we can make a decision about putting out a fire.

You should also check the official Material Safety Data Sheets (MSDS) distributed to you for the actual characteristics of the product which may be involved. For your specific area, detailed maps have been furnished. Please refer to them.

Otherwise, you can contact us.

AUTHORIZED PERSONNEL

View a list of personnel authorized to dispatch or release emergency equipment.

RECOMMENDED SAFETY PROCEDURES FOR PUBLIC EMERGENCY RESPONSE AGENCIES

1. Attempt to verify information about the emergency.
2. Call our dispatcher before you do anything else. Be prepared to give the exact location. Sunoco Pipeline Dispatcher numbers to use are:
   • Eastern Pipeline System
     800-786-7440
   • Western Pipeline System
     800-722-2606


3. Approach the emergency site from upwind.
4. Remove people from the danger area.
5. Provide medical help if needed.
6. Barricade the danger area.
7. Stop all sources of ignition.
8. Contain spills where possible.
9. Do not allow engines to be restarted.
10. Do not close any valves without direction.